Let’s Chat About Your Furry Friend
Whether you have a question about an order, a specific organic treat, or just want to tell us about your dog’s specialized needs, we’re here to help. At ZummiePets, we believe every dog deserves the best, and we're dedicated to making sure you feel confident and supported in every purchase.
Email Us
support@zummiepets.com
Support Hours
Mon - Fri: 9:00 AM - 5:00 PM PT
Send Us a Bark
Whether you have a question about an order, want to know more about our organic ingredients, or just want to chat about your dog’s favorite treat, we’re here to help! Fill out our simple form below and our team will sniff out an answer for you within 24 hours.
support@zummiepets.com
Support Hours: Monday – Friday
9:00 AM – 5:00 PM PT
Common Questions
Where is my order?
Track your treats using the link in your confirmation email.
How long is shipping?
Most orders arrive within 3–5 business days.
Returns?
View our Returns Policy for details on our satisfaction guarantee.
Get in Touch
Tell us a bit about what you need.
Name
Order Number (Optional)
Message
Quick Answers
Got a quick question? We might have already answered it here. If not, we're just a message away!
Where is my order?
Track your pup's package via the link in your confirmation email. We'll update you every step of the way.
Shipping Times
Standard shipping typically takes 5-7 business days within the continental US. Organic goodness takes a moment to travel!
Returns & Refunds
We want you and your dog to be 100% happy. If something isn't right, check our policy here.
Direct Support
support@zummiepets.com
Monday — Friday: 9am - 5pm PT